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Unable to save LiveCycle PDF form in Adobe Reader: Steps on Adobe don't work

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I went to follow the steps provided in the help video on Adobe. Two issues I couldn't solve:

 

  1. How do you login to LiveCycle via the web as an admin? How do you get to the LiveCycle admin portal?
  2. The local host (http://localhost:8080/ReaderExtensions) is unavailable. Every time I try to go there I get a 500 error message page. What is the new local host?

 

The steps I followed were:

 

 

So according to a video on its official website, in order to enable LiveCycle forms in Reader so they can be saved you need an Adobe Reader Extension which means we need a Reader Extension Credential loaded onto the server. For that you need to purchase a Reader extension license from Adobe.

 

However, there is a trial version Eric or Jay could instal for me on the Remote Desktop. They can find it at:

 

http://www.adobe.com/devnet/livecycle.html

 

They will want to download the “Trial Reader Extensions Certificate” under “Downloads and updates”. It’s a 30 day trial which should work fine for our needs.

 

The credential then needs to be imported into the Adobe Administrator. To do that they need to:

 

  • Login to LiveCycle as an admin (via the web?)
  • Go to “Settings"
  • Go to “Trust store management”
  • Go to “Local credentials”
  • Click “Import"
    • Trust store type should be “Reader Extensions Credential”
    • Give it a name (i.e. Alias)
    • Browse to credential file
      • .pfx is the credential file
      • .txt is the password
        • Right-click the .txt
        • Click “Open”
        • Copy password from notepad
        • Close notepad
        • Open the .pfx file
    • Paste in password copied from .txt file under “Password” in import form
    • Click OK

 

 

Then there’s something about going to Adobe LiveCycle Reader Extensions program (http://localhost:8080/ReaderExtensions). Don’t ask. I’m personally lost at this point.

 

In Extensions program they need to:

  • Select the Extensions credential
  • Click the check box next to
    • “Basic form fill-in”
    • “Import and export data”
    • “Submit outside of web browser”
    • “Database and web service connectivity”
    • “Digital Signatures”
    • “Commenting”
    • “Online Commenting"
  • Set “Draft Level” to “Final”
  • Click the check box next to “Full Save”
  • “Browse” to the SNAP Survey I created and saved on the server.
  • Click “Apply”

In new window that appears:

  • Click “Download”
  • Save back to the server

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