I have a user that is no longer able to re-save/overwrite pdf forms.
Facts:
- He is using Reader XI.
- The files are located on our server in a shared folder.
- He is able to save his changes to any other programs files in the folder just fine.
- Others can save their changes/signatures to the same pdf forms just fine.
- When he first created his signature he was able to save his changes for a couple of weeks.
- The issue is only on his PC - when he logs in on another PC, he is able to save.
- The message he gets states that it may be a read only file or that it is being used by someone else - but it is not, and he only gets that when it is opened from his PC.
- I tried removing the signature within Reader.
- I tried uninstalling all of his Adobe programs (i.e. Flash, Reader, Air, Shockwave).
Any suggestions? Thank you in advance for your help!!!