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Unlock password protected, reader extended document

April 25, 2013, 9:33 am
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Hi,

 

I'm trying to unlock/remove password on a password protected and reader extended document in a long lived process. Below is the workflow description

 

A batch process that fires periodically to send service feedback forms to customers.

 

  • Long lived process to Gather data ---> Render Dynamic pdf ---> Password Protect (to disable printing and extracting pages) ---> Reader Extend (for saving edited pdf on client machine) ---> Send Email to customer.
  • Long lived process to Receive feedback via Email endpoint --> Remove/Unlock (?) password ---> Extract data from PDF --->  further operations to update data in tables.

 

My findings:

 

  1. Remove PDF Password Encryption (Failed here)  ---> Extract data
    • Error: ALC-ENC-100-005 You cannot change security on this document because the document is signed or certified or reader extended.: ALC-ENC-100-005 You cannot change security on this document because the document is signed or certified or reader extended.
  2. Remove Usage Rights ---> Remove PDF Password Encryption ---> Extract data   == SUCCESS
  3. Unlock Password Encrypted PDF ---->  Extract Data (Failed here)
    • Error: com.adobe.internal.pdftoolkit.core.exceptions.PDFSecurityAuthorizationException: Security Manager for decryption is not set: com.adobe.livecycle.formdataintegration.client.ExportFormDataException: com.adobe.internal.pdftoolkit.core.exceptions.PDFSecurityAuthorizationException: Security Manager for decryption is not set
  4. Remove Usage Rights ---> Unlock PDF Password ---> Extract data (Failed here)
    • Error: com.adobe.internal.pdftoolkit.core.exceptions.PDFSecurityAuthorizationException: Security Manager for decryption is not set: com.adobe.livecycle.formdataintegration.client.ExportFormDataException: com.adobe.internal.pdftoolkit.core.exceptions.PDFSecurityAuthorizationException: Security Manager for decryption is not set

 

I see that the "Unlock Passwod Encrypted PDF" service works fine in Short Lived Process. I'm unable to make it work in Long Lived process. Can someone please explain this behavior? Why is the limitation to Unlock PDF Password service to work only in short lived process?

 

 

 

Thanks,
Sandeep

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Evaluating LiveCycle for Reader Extensions functionality

December 12, 2013, 12:51 pm
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Hi All,

 

I have a technical requirement I am trying to solve. I need to limit printing of a PDF. The PDF is generated dynamically and distributed immeditaly. I have come up with two ideas, both relying on javascript. The relevent approach to this fourm would be to have my PDF blessed with Reader Extensions privledges such that my PDF can make SOAP calls to a listening service that will register prints, then when it exceeds the threshold trigger document.close or a watermark.

 

With that said I have pulled a trial of Adobe LiveCycle ES4 and have it up and running on a server. I noticed when trying to enable the reader extensions functionallity that I needed some sort of license or credentials. Is there something I am missing in the documentation or the packaging where this evaluation license might be hiding?

 

With that said I must acknowledge I do see the security risk in having that avalible, which may very well be why I cannot find it. If that is the case, is there anyway to evalute this product?

 

- Caveat -

I have contacted Adobe Sales && 4Point solutions with no help as of yet.

 

Any help is appreciated

 

Thanks,

Jon

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Unable to save LiveCycle PDF form in Adobe Reader: Steps on Adobe don't work

September 8, 2014, 10:14 am
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I went to follow the steps provided in the help video on Adobe. Two issues I couldn't solve:

 

  1. How do you login to LiveCycle via the web as an admin? How do you get to the LiveCycle admin portal?
  2. The local host (http://localhost:8080/ReaderExtensions) is unavailable. Every time I try to go there I get a 500 error message page. What is the new local host?

 

The steps I followed were:

 

 

So according to a video on its official website, in order to enable LiveCycle forms in Reader so they can be saved you need an Adobe Reader Extension which means we need a Reader Extension Credential loaded onto the server. For that you need to purchase a Reader extension license from Adobe.

 

However, there is a trial version Eric or Jay could instal for me on the Remote Desktop. They can find it at:

 

http://www.adobe.com/devnet/livecycle.html

 

They will want to download the “Trial Reader Extensions Certificate” under “Downloads and updates”. It’s a 30 day trial which should work fine for our needs.

 

The credential then needs to be imported into the Adobe Administrator. To do that they need to:

 

  • Login to LiveCycle as an admin (via the web?)
  • Go to “Settings"
  • Go to “Trust store management”
  • Go to “Local credentials”
  • Click “Import"
    • Trust store type should be “Reader Extensions Credential”
    • Give it a name (i.e. Alias)
    • Browse to credential file
      • .pfx is the credential file
      • .txt is the password
        • Right-click the .txt
        • Click “Open”
        • Copy password from notepad
        • Close notepad
        • Open the .pfx file
    • Paste in password copied from .txt file under “Password” in import form
    • Click OK

 

 

Then there’s something about going to Adobe LiveCycle Reader Extensions program (http://localhost:8080/ReaderExtensions). Don’t ask. I’m personally lost at this point.

 

In Extensions program they need to:

  • Select the Extensions credential
  • Click the check box next to
    • “Basic form fill-in”
    • “Import and export data”
    • “Submit outside of web browser”
    • “Database and web service connectivity”
    • “Digital Signatures”
    • “Commenting”
    • “Online Commenting"
  • Set “Draft Level” to “Final”
  • Click the check box next to “Full Save”
  • “Browse” to the SNAP Survey I created and saved on the server.
  • Click “Apply”

In new window that appears:

  • Click “Download”
  • Save back to the server
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Adobe LiveCycle Reader Extensions ES Version 8 - res problem

June 19, 2014, 9:55 pm
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We have been using Adobe LiveCycle Reader Extensions ES Version 8 to create forms that are used internally within the business, but also externally for customers to complete and email back to us.

We haven't created new forms for a while, but now when we log into the LiveCycle Reader Extensions Server User Interface and try to res a form, it just times out.

It gets to the process status, and then just stalls and says that it's downloading, but nothing actually happens. Any ideas on a fix?

 

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Major issue with reader extended error message

January 7, 2014, 5:21 am
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Good morning everyone,

 

I've encountered a new problem last couple of days with my PDF forms that were all reader extended either via Server or Acrobat 10 & 11.

All my clients are reporting the following error message:

"This document enabled extended features in adobe reader. The use of the extended features has expired....."

 

Now my question is that what causes this to pop up? I did research a bit and it does reference a date/time issue, but im getting this issue, my clients are getting this issue.

 

Is there something else that could trigger this?

 

Now, to fix it right now, i can re-apply the extended reader function to the document, but that just feels like a band-aid solution as i will no doubt be hit with this problem again in the future.

 

Are there any other ways to fix this permenently as i do have hundreds of these suckers that will need fixing?

 

Thank you very much,

 

Patrick

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Purchase Only liveCycle Reader Extension ES

January 7, 2014, 6:42 pm
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Dear Sir

 

here is larry from China, we only want to purchase live cycle reader extension ? is it possible ?

please contact with me

 

 

Best Regards

Larry

 

[ private information removed - see http://forums.adobe.com/docs/DOC-3731 ]

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To convert PDF forms to Tiff

January 21, 2014, 2:11 am
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Hi,

I want to conver the statis PDF forms to tiff file without using live cycle work bench.

I read some where that adobe provide 1 DLL to directly convert the PDF forms to Tiff.

Can anyone sugguest on this?

 

Vee Gee

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How to restrict pdf printing on a condition

January 30, 2014, 10:54 am
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Hello,

 

We generate the pdf and distribute it to the user immediately. I've a business requirement to allow the user to print the pdf a maximum of 3 times. I was able to add the javascript to the pdf to make a webservice call that would keep a track of prints(by getting the pdf blessed by the livecycle readerextensions). Now, I've two questions :

1.How can I disable printing on the pdf document when max number of reprints is reached?

2.The pdf throws security warning when it makes the webservice call. Is there anyway to supress it?

 

 

Thanks in advance for the responses.

 

Feroz.

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How to allow attachments on forms saved with Reader Extensions?

March 3, 2014, 9:59 am
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I have a Livecycle developed form that includes action builder buttons to attach other documents.  When I re-save the form with 'Reader Extensions', the attach buttons no longer work.  Is there a way to allow this functionality?  How?

 

Thanks.

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Expired certificate for LiveCycle ReaderExtension

March 10, 2014, 6:02 am
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Reader Extensions workflow

March 16, 2014, 2:19 pm
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I make XFA forms and usually just add reader extensions through Acrobat but now have a form from which I will need to extract data from more than 500 users so can't do it this way.

 

Can I just purchase the Reader Extension module to allow me the license to do this and if so what is the workflow for this module?

 

Thanks.

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Extending a document in Adobe Acrobat if you have purchased and own LiveCycle Reader Extensions

March 31, 2014, 4:45 pm
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I work for an organization that has purchased adobe livcycle designer suite which includes Livecycle reader extensions. However we do not really have a need (besides perhaps per the EULA), nor the technical support to extend reader documents using the server based LiveCycle Reader extensions. We will definitly be collecting info from over 500 receipients so per the adobe acrobat license agreement:

 

16.8.3 For any unique Extended Document, Customer may only (a) Deploy that Extended Document to an unlimited number of recipients, but Customer shall not extract data from more than five hundred (500) instances of such Extended Document (or any hardcopy representation of that Extended Document) that contains data from a recipient; or (b) Deploy an Extended Document to no more than five hundred (500) recipients without limits on the number of times Customer may extract data from a recipient from that Extended Document. Obtaining additional licenses to use Acrobat Standard, Acrobat Pro, or Adobe Acrobat Suite shall not increase

the foregoing limits (that is, the foregoing limits are the aggregate total limits regardless of how many additional licenses to use Acrobat Standard, Acrobat Pro, or Adobe Acrobat Suite the Customer may have obtained). For the avoidance of doubt, if Customer purchases another Adobe product or service that allows Customer to send a greater number of PDF files or forms (e.g. Adobe FormsCentral or Adobe LiveCycle Reader Extensions), then the terms of that Adobe product or service shall supersede the terms of this Section 16.8.3

 

Given the very last sentence, it sounds me like since my organization has provided me with a copy of LiveCycle Reader extensions I can extend the adobe document using adobe acrobat if I wish, and still be within the terms of the EULA, is this the correct interpretation? I would prefer not to actually use the LiveCycle reader extensions as once again we do not have the technical support, nor the need for this server based solutions.

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TRIM, LiveCycle and PDF forms

April 2, 2014, 8:37 pm
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Hi,

 

I am using LiveCycle Designer ES3 to produce a form to which I then applied reader extensions through Adobe Acrobat Pro XI. The users of the form have been using Adobe Reader 9 to fill out and save the form. The form is loaded into TRIM (a records management system. See http://www8.hp.com/au/en/software-solutions/software.html?compURI=1173707) and via a TRIM workflow various users fill it out as required. This was working okay in TRIM until a recent network changeover and this is where the explanation gets complicated.

 

The form hasn't changed but some users are now on a different network from the TRIM server and these users are also using Reader XI. When trying to get the form out of TRIM to work on it they get a message "This document enabled features in Adobe Reader. The document has been changed since it was created and use of extended features is no longer available. Please contact the author for the original version of this document.". Upon opening the form they find it locked down and they cannot make any changes, let alone save them. The thing is the document has not been changed. What has changed is that the document is in TRIM. TRIM is on a different network and the users have to log into it to access it.

 

I sent a Reader XI user a form via email and they were able to edit and save it. When the user uploaded it to TRIM and tried to open it they received the errror message and were unable to edit the document at all.

 

Any suggestions or thoughts are much appreciated.

 

Thanks,

Greig

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Adding extended rights to third party PDF document & licence

April 4, 2014, 8:41 am
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Hi dear support team,

 

We have the following workflow that should be supported:

 

1. Person A generates a PDF document within our java application (third party library). The document should contain the editable fields. Some of them are filled with our application.

2. Person A sends the generated document to person B, who fills in the required fields, saves it and sends back to person A.

3. Person A loads the filled document back to our application (optional).

 

There will be about 0-5 such documents every day.

 

We have the following questions:

 

1. PDF document should contain the reader extentions so that person B could save it. What product do you recommend in order to add the extended rights to the third-party PDF document within the java aplication?

2. What licence is suitable in our case? (We already have Acrobat Licence)

3. What costs we'll face?

 

Thank you very much in advance for your answer.

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Adding attachment to the form

April 10, 2014, 1:29 am
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Hi Guys

 

I have been trying to add an attachment to the form using a script but all i get is for the user to browse to the attachment , is it possible to add an attachment to the form using xml tag ???

 

thank you

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Unable to save pdf form

April 30, 2014, 6:15 am
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I have a user that is no longer able to re-save/overwrite pdf forms.

 

Facts:

  1. He is using Reader XI.
  2. The files are located on our server in a shared folder.
  3. He is able to save his changes to any other programs files in the folder just fine.
  4. Others can save their changes/signatures to the same pdf forms just fine.
  5. When he first created his signature he was able to save his changes for a couple of weeks.
  6. The issue is only on his PC - when he logs in on another PC, he is able to save.
  7. The message he gets states that it may be a read only file or that it is being used by someone else - but it is not, and he only gets that when it is opened from his PC.
  8. I tried removing the signature within Reader.
  9. I tried uninstalling all of his Adobe programs (i.e. Flash, Reader, Air, Shockwave).

 

Any suggestions? Thank you in advance for your help!!!

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need to purchase adobe reader extensions

May 28, 2014, 3:55 am
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Hi, We need to purchase adobe reader extensions, can anyone guide me about its procedure

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send for shared review multiple pdf files

June 16, 2014, 10:05 am
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Hi

I want to know if it's possible to send for shared review more than one file with one action, or you have to send for shared review every single file? I have more than 100 files I would like to send for shared review.

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Saving modified form

July 2, 2014, 11:11 am
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Hi. I am using Livecycle designer to create a form that will be modified by a client (i.e. the client is required to enter data into the form). Therefore the client needs to be able to save the form for their records and also submit it back to me. Though, I can't provide extended rights to the client to be able to save the form. How do I provide my client with the ability to save the form (the client only has adobe reader)?

 

Thanks in advance.

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Form integration service in reader extension service module

July 28, 2014, 2:34 am
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"Form integration service" comes with function fro export and import form data from a reader extended form (designer designed). Is this service available when reader extension service module is installed alone at the server? Or other module has to be installed, like "Form service" module, "process management service" module? The "Form integration service " come under which module? Thank you.

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